Dear Customer,
We will be performing scheduled maintenance to apply security updates to our core network routers and switches.
| Date | Tuesday, October 27 |
| Start time | 10:00 AM (Costa Rica / GMT-6) |
| End time | 11:00 AM (Costa Rica / GMT-6) |
| Maintenance window | 45–60 minutes |
During this window we will upgrade our routers and switches one at a time. We do not expect any downtime, though brief interruptions may occur as each device restarts after its upgrade. Your servers and services will remain online throughout.
Why this matters: This maintenance applies the latest security updates to our network equipment in response to a recent vendor security advisory, keeping our infrastructure protected and up to date.
We appreciate your understanding and apologize for any inconvenience. Please contact our support team with any questions.